Support.
Need a hand with one of our games? Email us and include the game name, your device model, and a short description of what happened. Please leave out passwords or other sensitive information.
Jello 2048
For help with Jello 2048, email Jello 2048 support.
Jello Pop
For help with Jello Pop, email Jello Pop support.
Jello Hop
Jello Hop plays without Game Center. To use its global leaderboard, sign in to Game Center with your Apple Account in iPhone Settings > Game Center, then reopen Jello Hop. See Apple’s Game Center setup guide if you need help signing in.
Your best score and preferences stored on the device are separate from leaderboard scores held by Apple. Deleting Jello Hop does not itself remove a Game Center score. If your leaderboard score is missing, check your Game Center sign-in and internet connection; a score waiting to upload can be retried when a connection is available. See Jello Hop’s privacy details for what is stored locally and by Apple.
For more help, email Jello Hop support.